The NHS is reminding southwest Londoners of the services and resources available during the May bank holiday weekend.
More appointments are being made available, including in the evenings and weekends for those with urgent health needs.
Most consultations will be made via telephone or via, but face to face appointments are still being offered if necessary.
The NHS says it remains very busy and encourages people with a physical health problem to only use A&E services in an emergency.
People can also visit 111online or call 111 at any time for non-urgent advice where they will be questions about symptoms via the website, or by a fully trained adviser on the phone.
Those that are struggling with their mental health are encouraged to reach out via the dedicated 24/7 helplines.
Dr Vasa Gnanapragasam, lead GP for Merton, said: “Our teams are working incredibly hard to provide Londoners with the best possible care should they become unwell.
“If you need urgent mental health care this bank holiday weekend, please contact one of the 24-hour numbers so that you can be directed to the right support service for you.
“We have extra GP services and more appointments on evenings and weekends – if you have a health concern over the long weekend, contact your GP practice or use their website to find out what your local arrangements are, or use the NHS 111 online service for health advice.
“We are also urging people to support the NHS and remember that 999 is for emergencies and should only be called if the situation is life-threatening, such as chest pain, blackouts, a serious injury, or if you think you’re having a stroke.
“Despite the NHS being extremely busy, frontline staff continue to work to address the Covid-19 backlogs and roll out the NHS spring booster programme, so please do come forward for your Covid-19 jabs.”
If you need urgent health care
• If it is a life-threatening emergency, then call 999.
• If you are told to go to hospital, then you must go. The NHS will help you get the care you need.
If you need urgent mental health care
• For Kingston, Richmond, Merton, Sutton or Wandsworth ring the 24/7 crisis line at South West London St George’s 0800 028 8000 – https://www.swlstg.nhs.uk/patients-carers/crisis-support/mental-health-support-line.
• For Croydon call South London and Maudsley NHS Foundation Trust on 0800 731 2864 (Option 1) https://slam.nhs.uk/contact-us
If you need advice from a pharmacist:
• For minor medical problems, not related to coronavirus, many local pharmacies will be open and are able to help this weekend – although their opening times may be different.
• A number of pharmacies in London will be open for longer hours – search for a pharmacy at www.nhs.uk/service-search/find-a-pharmacy.
If you think you need urgent dental treatment
• Call your dentist.
• If you cannot contact your dentist, or you do not have one, use the NHS 111 online service or call if you cannot get online.
• If an appointment is necessary, this will be arranged at an urgent dental care centre.
If you or someone you live with has coronavirus symptoms
• Stay at home and visit http://nhs.uk/coronavirus for health advice.
• Do not go to your GP practice, pharmacy or A&E.
• If your symptoms worsen, or you feel that you cannot manage at home, please visit the NHS111 online coronavirus service. Call 111 if you cannot get online or you’ve been told to do so.
If you think you need advice from a GP
• GP services are available this Bank Holiday weekend.
• Contact your practice online or by phone to be assessed.
• If your practice is not open but an appointment is necessary, you will be advised of the next steps. Your appointment may be at another nearby service.
Coronavirus vaccine
Vaccine clinics remain open across southwest London, details are available here – https://swlondonccg.nhs.uk/covid/vaccination-walk-in-clinics/
Vaccines available:
• 1st and 2nd doses for people aged 5 years old and over.
• Boosters for people aged 16 years old and over, plus at-risk children aged 12 to 15 years old.
• Spring boosters for people aged 75 years old and over, plus people aged 12 years old and over with a weakened immune system.
• Additional primary doses for people with a severely weakened immune system aged 12 years old and over.
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